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Frequently Asked Questions
General & Marketplace
What is BuySellSG?
BuySellSG is Singapore’s premier niche marketplace dedicated exclusively to tech and electronics. We connect verified local vendors with buyers looking for high-quality laptops, phones, and accessories. You can explore our latest offerings on our Homepage.
Is BuySellSG free to use?
Yes! For a limited time, we are offering Zero Listing Fees and 0% Commission for all verified Singapore vendors for their first 6 months. Browsing and buying is always free for shoppers.
How do I start selling?
We have made it easy for businesses and pro-sellers to get started. You can find our step-by-step guide and registration details on our Become a Vendor page.
Shipping & Delivery
What Shipping Methods Are Available?
Shipping methods are determined by the individual vendor. Most of our Singapore vendors offer Standard Courier, On-Demand Delivery (GrabExpress/Lalamove), or Self-Collection.
Do You Ship Internationally
Currently, BuySellSG focuses on the local Singapore market. Some individual vendors may offer international shipping upon request via the “Get Support” button on their store page.
How Long Will It Take To Get My Package?
Delivery timing depends on the vendor’s processing time. You can view the freshest stock available for immediate processing in our New Arrivals section.
Payment
What Payment Methods Are Accepted?
We support major secure payment methods including Credit/Debit Cards (Visa, Mastercard, Amex) and local options like PayNow.
Is Buying Online Safe?
Yes. Every professional seller must undergo strict ID verification. We also recommend reviewing our Terms & Conditions to understand our marketplace safety policies.
Orders & Returns
How do I place an Order?
Simply browse our Shop, add items to your cart, and proceed to checkout. Looking for a bargain? Check out our Hot Promotions for discounted tech.
How Can I Cancel Or Change My Order?
Please contact the vendor immediately via the “Get Support” button on your order dashboard. If you encounter any issues, you can reach out to our team via the Contact Page.
Do I need an account to place an order?
While you can browse, having an account is the best way to track orders and talk to sellers. You can create your account at the Sign-Up Page.
How Do I Track My Order?
Log into your My Account area and click on “Orders” to see the real-time status and tracking numbers provided by the vendor.
How Can I Return a Product
Return policies are set by each vendor. Please check the “Terms” tab on the product listing or refer to our general Terms & Conditions.